On this page: • • • • • • • Introduction Global Vouchers were introduced in Microsoft Dynamics RMS 2.0 Feature Pack 1 (build 2.0.0150) and are vouchers that can be redeemed at a store other than the one it was purchased at. You can set up Global Vouchers that stores can issue to customers. Customers can then redeem the vouchers toward purchases, add money to them, and check their balances at any of your stores. Important Notes • Before you follow the instructions in this article, you MUST make sure that you are running Microsoft Dynamcis RMS 2.0 Feature Pack 1 or higher.

• You must create a new Global Voucher. You CANNOT change the previously created Local Vouchers to work globally. How to create a new Global Voucher Follow these steps to create a new Global Voucher item in Headquarters and then push down to your stores: • In Headquarters Manager, click Maintenance Mode, and then click Yes to enter Maintenance Mode.

• On the Database menu, click Tender Types, and then click New. • Fill in the following: • Description: Global Gift Card • Tender Code: GGC • Tender Type: Voucher • Pop cash drawer: Select this option • Allow multiple entries: Select this option • Click OK to save the changes. • On the Database menu, click Items. • Click New, click Standard Item, and then click OK.

• On the General tab fill in the following: • Item Lookup Code: Store Gift Card • Description: Store Gift Card • Item Type: Voucher • Optional - On the Options tab select the Must enter price at the POS option. • On the Voucher tab select the following: • Voucher can be reused (Optional) • Global• In the Linked tender drop-down box, select the Tender Type that you created in steps 2.-4. • Select either Cashier entered or Auto generated. Nastrojka tochnoj streljbi v css v34 form.

Note If you select Auto generated, you will have to enter a Number format. Click the Help button for more information about the different Number format options. • Create and process the following worksheets to send the tender type and item to the store: • Style 250: Update Inventory - Items • Style 205: Update Inventory – Tender Types • In Store Operations POS run a Z Report to enable the new tender type. Note You will have to run a Z Report at every POS register at each store before they should use the new Global Voucher. How to issue a Global Voucher Follow these steps to issue a new Global Voucher: • Make sure that Voucher Server and Voucher Client applications are running. • In Store Operations POS, add the a Global Voucher to the transaction.

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Note You will be prompted to enter a price if you have the Must enter price at POS item option enabled. Note If the Auto generated item option is selected, go to step 6. If the Cashier entered option is selected, you will be prompted to enter a voucher number. • Swipe the gift card or manually type the card number.

• Press F12, and then finish tendering the transaction. How to tender a transaction with a Global Voucher Follow these steps to tender a transaction with a Global Voucher: • In Store Operations POS, add one or more items to a transaction. • Click F12 to bring up the tender window.

• Position the pointer in the Global Gift Card tender type box. Note This is the Linked Tender that you created and linked to the Global Voucher. • Enter the tender amount or press the “+” key to tender with the exact change. • Select the correct voucher item if more than one exists. • Swipe the gift card or manually type the voucher number in to the Voucher Number field. How to check the balance of an existing Global Voucher Follow these steps to check the balance of an existing Global Voucher: • In Store Operations POS, Press Ctrl+Shift+F3.

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• Select the correct voucher item if more than one exists, and then click Balance Check. • Swipe the gift card or manually type the voucher number. • The Voucher Client will contact the Voucher Server to look up the voucher and its balance from the Headquarters database.